Netflix customers are making perhaps the most damning comparison a day after the rental service announced it was raising its prices: They’re saying Netflix is just like the cable guys.
Seething blog posts and comments are piling up across the Web in reaction to a price hike that means customers who want access to DVDs as well as streaming video must now pay $15.98, up from the $9.99 they used to pay for both.
Netflix founder and CEO Reed Hastings may feel a little shell-shocked by the testy reaction. Hastings and his staff have enjoyed nearly unprecedented customer loyalty and popularity as the Web’s most popular movie-rental service. Hastings is the guy who championed consumers against Hollywood and helped take a digital baseball bat to the much-loathed late fees from Blockbuster and traditional video-rental services. He is the guy who mailed movies to users’ front door when they used to have to drive to rent. Netflix is regularly at the top of consumer-satisfaction polls. Would we have a term like cord-cutting without Netflix?
“IPOB is being sponsored by those I will call the Coalition of the politically disgruntled and the treasury looters. They believe that by sponsoring this group to destabilize the country and trigger chaos, they will realize their ambition of escaping justice and then be free to dip their hands into the nation’s treasury again.”
-Lai Mohammed(Nigeria’s Information Minister on IPOB)
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