This is a story about a real failure to communicate.
Adipsing Sing, a Northern California man,told CBS Sacramento he was shocked to find he was billed over $2,200 for his routine calls to South Africa after a miscommunication with his service provider.
Sing temporarily suspended his Vonage service in April — along with his plan for free international calls — while he moved, but never told the company to resume the plan. He told CBS that he thought Vonage understood that he wanted the service to resume on the May 15, but the provider said he was supposed to call them to confirm.
The crossed wires resulted in Sing being charged $2,200 for every international call.
Fortunately for Sing, Vonage offered him a $1,000 credit and his credit card company, Discover, agreed to drop another $1,000 off the charges, leaving him with a $200 bill to settle.
The $2,200 amount pales in comparison to the cancellation fee one French woman was asked to pay in September. Solenne San Jose, of Pessac, France, received a bill for $15 quadrillion — yes, quadrillion. Representatives at the phone company initially told her the amount would be automatically withdrawn from her bank account, before correcting the “printing error.”
Last year, a Florida woman got another ridiculous phone bill in the mail, but this one wasn’t a mistake. Celina Aarons was charged over $200,000 for her brothers’ texts and multimedia downloads when she failed to switch to an international plan for a two-week vacation to Canada.
‘It is disingenuous to accuse everyone who calls for restructuring as trying to break up the county. History tells us that that kind of cheap blackmail will not work as long as the underlying reasons for the agitations persist.’
‘The biggest challenge seems to be that we seem to be allowing moderate voices on this issue to be drowned out by the reckless utterances of a few rabble rousers on all sides who may be tools in the hands of those who do not wish this country well. These are some of the people who arrogate to themselves the toga of spokespersons of our diverse groups.’
-Ex VP Atiku Abubakar on Restructuring.
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